Shipping policy
Tiffy’s Boutique is based in and ships from Georgia.
Shipping Policy
Thank you for shopping with Tiffy’s Boutique! We carefully prepare every order and want your package to arrive as smoothly as possible.
Order Processing
Orders are processed and shipped within 1–3 business days. Business days do not include weekends or holidays. Orders placed on weekends or holidays will begin processing on the following business day.
During launches, sales, holidays, or periods of unusually high order volume, processing may take slightly longer. Any significant delays will be communicated whenever possible.
Shipping Rates and Delivery Times
Available shipping options and rates are shown at checkout. Estimated delivery times begin after an order has been processed and accepted by the shipping carrier. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Customer Information and Address Accuracy
Customers are responsible for carefully reviewing all information before completing a purchase, including the recipient’s name, email address, shipping address, apartment or unit number, and ZIP code.
If you notice an error after placing your order, please contact us immediately at hello@shoptiffysboutique.com . We will make every effort to correct the information, but changes cannot be guaranteed once an order has entered processing or has been shipped.
Tiffy’s Boutique is not responsible for orders delayed, misdelivered, returned, or lost because of incorrect or incomplete information provided at checkout.
Returned or Undeliverable Packages
If a package is returned to Tiffy’s Boutique because of an incorrect address, incomplete address, refused delivery, or unsuccessful delivery attempt, the customer will be responsible for the cost of shipping the package again.
If the customer chooses not to have the order reshipped, eligible merchandise may be refunded according to our Return and Refund Policy. Original shipping charges are nonrefundable.
Tracking Information
Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow up to 24–48 hours for tracking information to update after receiving the shipping confirmation.
Customers are responsible for monitoring their tracking information and ensuring someone can safely receive the delivery when necessary.
Lost, Stolen, or Delayed Packages
If tracking has not updated or your package appears delayed, please contact the shipping carrier first and then contact us at hello@shoptiffysboutique.com . We will gladly help provide available information and assist with a carrier claim when appropriate.
If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the carrier. Tiffy’s Boutique is not responsible for packages lost or stolen after the carrier confirms delivery.
Packages officially confirmed as lost in transit by the carrier will be reviewed individually so we can determine the appropriate resolution.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us at hello@shoptiffysboutique.com within three days of delivery. Include your order number and clear photographs of the item and packaging so we can make it right.
Please do not discard damaged merchandise or packaging until we have reviewed your claim, as the shipping carrier may require photographs or additional documentation.
Order Changes and Cancellations
Because we work to ship orders quickly, changes and cancellations are not guaranteed. Contact us as soon as possible if you need assistance. Once an order has shipped, it cannot be changed or canceled.
By completing a purchase with Tiffy’s Boutique, you acknowledge and agree to this Shipping Policy.